Citibank Credit Cards



Citibank Rewards Card

Citibank
  • Joining Fee
    ₹ 0
  • Category
    Rewards
  • Min. Annual Income
    ₹ 3,00,000
Citibank Rewards Card
  • Earn 10 Reward Points for every ₹125 spent at Apparel & Department Stores
  • Redeem points instantly at over 700 outlets and e-shopping partners
  • Get 2,500 points on Card activation
  • Enjoy over 6,000 offers across Dining, Shopping, Movies & EMI

To know everything and anything about this card-Click Here

Citibank Rewards Card

Earn unlimited 10X reward points at select partners

    • Earn 10X Reward Points for every ₹125 spent at apparel and department stores.
    • Earn 1 Reward Point for every ₹125 spent on your Card anywhere.
    • Earn unlimited 10X reward points at select partners.

Click here for the complete list of 10X Rewards partners. Click here for associated Terms & Conditions

Enjoy Welcome Rewards
Start your rewards journey with:
    • Get 1,000 bonus points on your first ₹1,000 spend made within 60 days of Card issue.
    • Get 1,500 bonus points on your first spend made within 30 days of card issue. 
Please click here for Terms and conditions.

Earn Bonus Reward Points

    • Bonus on monthly Spends: Get 300 bonus points on card spends of INR 30,000 or more in a month
Please click here for Terms and conditions.

Points that never expire

    • Redeem now or keep collecting for something big later – it's a choice you have because your Reward Points will never expire.

Do more with your points - Most Flexible Rewards Redemption Program

    • Enjoy attractive redeeming options including holidays, premium merchandise.

Save on Annual Fee

    • The annual fee on the card is ₹0 when you spend ₹30,000 or more on your Card in a year. Card members with annual spends of less than ₹30,000 on their Cards are charged an Annual Fee of ₹1,000.

Click here for Terms and Conditions.

Citibank Cashback Card

Citibank
  • Joining Fee
    ₹ 500
  • Category
    Cashback
  • Min. Annual Income
    ₹ 4,00,000
Citibank Cashback Card
  • Simply tap-and-pay at merchant terminals for purchases up to Rs.2000* without entering the PIN
  • 5% cash back on movie ticket purchases
  • 5% cash back on all your telephone bill payments
  • Pay through Citibank Online Bill Pay and get 5% cash back on Utility Bill Payments

To know everything and anything about this card-Click Here

Citibank Cashback Card

Now pay the easy way

  • Using your Citi contactless card has just got a lot easier. Simply tap your card on the terminal accepting contactless card.
  • It’s safe, fast and secure. What’s more? For transaction up to Rs.2000*, you don’t even need to use your Personal Identification Number (PIN). For transactions greater than Rs.2000 use card with PIN by dipping or swiping.

Please Click here for frequently asked questions.

Great savings on your everyday spends

  • 5% Cash Back on movie ticket purchases.
  • 5% Cash Back on all your telephone bill payments.
  • 5% Cash Back on all your utility bill payments made online through Citibank Online Bill Pay.

Click here to know more and register for the secure Bill Pay facility.

  • 0.5% Cash Back on all other spends.
Use Citi Savings Calculator and find how much you can save with a Citi Cash Back Credit Card. Terms 

Hassle-free redemption

  • Get your cash back conveniently and automatically as statement credit.
  • Redemption in multiples of Rs.500.

IndianOil Citi Platinum Credit Card

Citibank
  • Joining Fee
    ₹ 0
  • Category
    Fuel
  • Min. Annual Income
    ₹ 4,00,000
IndianOil Citi Platinum Credit Card
  • Earn upto 71 litres of Free* Fuel every year
  • 4 Turbo Points on Rs.150 of fuel purchases at authorized IndianOil Retail Outlets across the country.
  • 2 Turbo Points on Rs.150 at grocery and supermarkets.
  • 1 Turbo Point on Rs.150 spent elsewhere like Shopping, Dining and more.
  • No Annual Fee*

To know everything and anything about this card-Click Here

IndianOil Citi Platinum Credit Card

Save on your fuel bills at IndianOil Outlets

  • Earn 4 Turbo Points for every Rs.150 (2.67%) of fuel purchased
  • Full waiver of the fuel surcharge (1%) on fuel purchases
  • 1 Turbo Point equals Rs.1 worth of fuel.

Earn 4X Turbo Points with our featured partners

  • Earn 4 Turbo Points for every Rs.150 at our featured partner.
Click here for a complete list of 4X IOC partners.
Click here for Terms and conditions on 4X Turbo Points offer.

Earn free fuel on ALL your daily expenses

  • Get 2 Turbo Points on every Rs.150 spent at groceries and supermarkets. Click here for a list of applicable stores. This is capped to spends up to Rs.5,000 (or 67 points) per month.

No Annual Fee

The annual fee on the card is Rs.0 when you spend Rs.30,000 or more on your Card in a membership year. Cardmembers with annual spends of less than Rs.30,000 on their Cards are charged an Annual Fee of Rs.1,000. Click here for Terms and conditions.

Your Turbo Points never expire

  • Redeem them now or collect them for something big later - it's a choice available to you with your Turbo Points that never expire.

Flexible Rewards Redemption Program - Do more with your points

Convert your Turbo Points to free fuel or redeem them easily in-store or online for exclusive products in lifestyle, leisure, and travel. For a preview of your rewards, please click on the links below.

Redeem for free fuel instantly at over 1200 IndianOil outlets across the country.
Convert your points to gift vouchers for products and services from brands.
Pay with points at select merchant outlets and online partners for things you would want to buy.


Citibank Premier Miles Credit Card

Citibank
  • Joining Fee
    ₹ 3,000
  • Category
    Travel
  • Min. Annual Income
    ₹ 6,00,000
Citibank Premier Miles Credit Card
  • Earn 10 Miles for every Rs.100 spent on all airline transactions1.
  • Earn 10 Miles for every Rs.100 spent on exclusive website www.premiermiles.co.in and with our select partners.
  • Redeem Miles across over a 100 domestic and international airlines.
  • Transfer your Miles to any of our hotel & airline partners

To know everything and anything about this card-Click Here

Citibank Premier Miles Credit Card

Get Bonus Miles

  • 10,000 Miles with your first spend of Rs.1,000 or more on your Citi PremierMiles Card within 60 days of Card issuance
  • 3,000 Miles on Card renewal.

Faster Miles

  • Earn accelerated 10 Miles per Rs.100 when you book flight tickets, hotel stays, and car rentals at the dedicated PremierMiles website. Access it at www.premiermiles.co.in
  • Earn 10 Miles per Rs.100 spent on all airline transactions - with any airline in the world
  • Earn 10 Miles per Rs.100 spent with our online partner merchants.
  • Earn 4 Miles for every Rs.100 spent on all other transactions.

Click here for the complete list of 10 Miles partners. Click here for the associated Terms & Conditions

Never expiring Miles

  • Enjoy the freedom of evergreen Miles that never expire. 

Fly When You Want To

  • Redeem your Miles for flights without blackout dates.

Get Double the Miles

  • If you are a Frequent Flyer Program (FFP) member of any airline, and you book a ticket on it using your Citi PremierMiles Card, you earn Miles for the ticket purchased at 10 Miles per Rs.100 rate.
  • Plus, you acquire your regular FFP Miles for flying that airline. That's twice the joy at half the price.

Transfer Miles to Airline Partners in 2:1 Ratio

  • Get 1 Frequent Flyer Air Mile for every 2 Miles you transfer on Cathay Pacific, British Airways, Thai Airways, Malaysia Airlines, Eva Air, Etihad Airways, Singapore Airlines, Qatar Airways and Air India.
  • You can also transfer Miles to our hotel partners! Click here to know more.

Complimentary Access to Airport Lounges

  • Enrich your travel experience. Relax comfortably at select Airport Lounges across India, and enjoy light refreshments and business facilities. For details, please click here.

Citi is a premier financial institution backed by wide international network. Citi India started operations in Kolkata in the year 1902. Its commercial operations commenced in 1985 when the consumer bank was setup, with a focus on NRI deposits, loans and cards.

Citi is one of the largest foreign banks in India today and is integrally connected to the trade and capital flows in the country. Citi plays a significant role in helping MNCs expand in India and also in helping Indian companies spread overseas.Citi has been a promoter-shareholder of important market intermediaries such as depositories, credit bureau, clearing and payment institutions. Citi has 42 full-service Citibank branches in 30 cities and over 700 ATMs across India.

Some of the achievements are:

  • Financing of the first Boeing aircraft in 1971
  • The issuance of first credit card in 1990
  • With 2.41 Mn credit cards in use, it ranks 4th largest amongst credit card companies in India
  • First Bank to introduce 24*7 customer support through phone banking on Citiphone, SMS alerts and internet banking platform

Contact Citibank Credit Cards Customer Care

Citibank Credit Cards Customer Care Numbers

24*7 CitiPhone Numbers (applicable accross India)
Credit Cards / Citibanking / Suvidha / Loans / Citi Priority / Business Preferred 1860 210 2484 (Local call charges apply) Use +91 22 4955 2484 for calling us from outside of India.

Complaint Registration

You may reach Citibank through any of the channels listed below. You may expect a 5 days resolution time.

Level-1

Online Register your query in 3 simple steps:

  • Login to Citibank Online using your IPIN (Internet Password)
  • Choose your banking relationship
  • Then Click on 'Your Queries' link on the left side panel and enter your query

24x7 CitiPhone Helplines

Call Citibank on 24x7 CitiPhone helplines to connect with their customer service representatives.

Collection Related Queries

For Collection related issues or queries, you can call our helpline numbers 0124-6159000 / 0124-6152900 (Timings: 08.30 to 17.30 hrs on regular working days. 08.30 hrs to 14.00 hrs on Saturdays. Sundays / Holidays closed).

Level-2

If you are unsatisfied with the resolution received, you can escalate your complaint to the Head Customer Care in the following ways:

Call 18004252484 (India Toll free) / 044-28501242 between 10:00 AM and 6:00 PM IST (Monday to Saturday) except on national holidays.

You have an option to send an E-mail to the Head Customer Care at head.customercare@citi.com.

Its good to mention the reference number provided to you in your earlier interaction with the bank, for speedy resolution. You can expect a resolution in 5 working days.

Level-3

They have a Principal Nodal Officer to examine customer issues and provide an impartial resolution. If you are unsatisfied with the resolution received from the Head Customer Care, you have an option to escalate your complaint to the Principal Nodal Officer in the following ways.

Send an E-mail to principal.nodal.officer@citi.com.

Call 1800220123 (India Toll free) / 39707464 (local dialling) between 10:00 AM and 6:00 PM IST (Monday to Saturday) except on national holidays.

Write to

Principal Nodal Officer,
Citibank India
No. 2, Club House Road,
Chennai - 600 002.

For easier reference, its good to mention the complaint reference number and your first contact point in the bank for the concern raised.

Emergency Services CITIBank Credit Card

Contact Citibank immediately on the 24X7 CitiPhone* numbers to log a complaint or block your card in any of the following scenarios:

  • If you’re unable to locate your Citibank Bank Credit Card.
  • Your Citibank Bank Credit Card has been swallowed in the card slot of an ATM.
  • You received an SMS or email alert for a transaction which you did not make.
  • You used an ATM to withdraw cash but the money could not be dispensed